ON DEMAND WEBINAR
Cracking Down on Reward Points Abuse
A Loyalty & Rewards program is an essential component of any customer retention strategy, but unfortunately, fraudsters have also cracked the code to gaming these programs.
Watch Agilence customer Shoe Carnival walk through how they leveraged data analytics to crack down on reward points fraud & abuse.
What You’ll Learn From This Webinar
This webinar covers:
- How the Shoe Carnival Loss Prevention team was able to increase margin savings through an enterprise-wide analytics strategy
- The many benefits of tracking points fraud including Operational efficiency and Marketing attribution
- Improving the customer experience with a comprehensive understanding of the loyal customers using your rewards program
- Streamlining your rewards program to improve your overall brand identity