Webinar

Shelf Secrets with Harps

Understanding Grocers' Most Common Theft & Fraud Challenges

Wednesday, September 27th, 1:00 - 1:45 PM EST

Gain valuable knowledge and strategies to safeguard your store's assets and enhance loss prevention efforts.

Join us for an insightful webinar where we unravel the mysteries behind common theft and fraud challenges in the grocery retail industry.

Don't miss this opportunity to strengthen your loss prevention strategies and protect your grocery store from common theft and fraud challenges. Register today to secure your spot!

Join Travis Lee & Colleen Knoblock

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  • travis 3

    Travis Lee serves as the Director of Loss Prevention at Harps Food Stores, Inc. With a robust background as a Law Enforcement Professional, he brings with him a wealth of expertise in areas including interviews, interrogations, and both civil and criminal investigations. 

  • Colleen Knoblock_v3

    Colleen Knoblock

    Customer Success Account Manager

    Agilence

Our experts will provide a deep dive into the tactics employed by thieves and fraudsters, including penny transactions, sweethearting, and other crafty schemes.

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Understanding Penny Transactions

Discover how ringing up items for just one cent can lead to serious financial losses.

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Tobacco Theft Surge

Identify the tactics employed by thieves, often involving sweethearting and personal use.

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Effective Monitoring Strategies

Learn to spot suspicious behavior, including frequent voids, price checks, and suspended transactions.

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Void Transactions & Cashier Behavior

Uncover methods to detect voids that might go unnoticed during the day.

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Keying Errors and Unauthorized Discounts

Learn about common tactics such as using lower price UPC/SKUs, manual price entry, and incorrect weights.

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Comprehensive Monitoring

Understand the importance of monitoring all keyed prices, quantities, and UPC/SKUs.