Your Solution: Agilence Analytics & Case Management
Combining Agilence Analytics with the Case Management offers a complete solution for investigative needs. By merging data from various sources such as POS, inventory, and video systems, users can gain a comprehensive view of incidents and streamline their loss prevention efforts, resulting in more effective and efficient operations. Case Management allows for seamless tracking, documentation, and analysis of cases from initiation to closure.
Unlock the Power of Data with Agilence Analytics
Every day, Agilence analyzes over 24 million transactions for our customers, transforming data into insights, and insights into actions. Prebuilt reports and dashboards, predictive analytics, automated alerts, and prescriptive resolution plans ensure timely detection, communication, and action. In this way, retailers are uncovering operational inefficiencies, increasing automation, and ultimately driving profits back into their businesses.
Platform Capabilities
Dashboards & Reports
See business performance at a glance with interactive visualization, KPIs, and exception-based reports.
Detailed Analysis
Use queries, filters, drilling, and visuals that are simple to use while still answering complex questions.
Alerting
Monitor key business operations and automatically send prescriptive alerts with detailed action plans to quickly resolve issues.
Forecasts & Predictions
Use machine learning to forecast and predict future high-risk returns, voided transactions, fraud, and more.
Data 'N Analytics (DNA) Scores
Track store and employee risk and performance with tailored, statistics-based scoring.
Custom Grouping
Combine unrelated data elements to uncover patterns and relationships that were previously difficult to see.
Data Integration
Integrate over 200 data sources - POS, eCommerce, loyalty, HR, store, product, inventory, financial, alarm, IoT, and others.
Video Feeds
Include video from 20+ vendors to synch your video footage with POS data for easy comparison and review.
SaaS Hosted
Access your data from anywhere - on your mobile phone, tablet, or computer - and be confident your information is safe.
Agilence customers receive an average of
3,318% ROI
Streamline Investigations with Agilence Case Management
When incidents of theft or fraud occur, swift and efficient action is essential. That's where Agilence Case Management comes in. Our intuitive platform helps you track, document, and analyze all the details surrounding investigations, ensuring thoroughness and compliance every step of the way. With customizable workflows and dashboards, Agilence Case Management facilitates efficient case resolution, from initial documentation to evidence gathering and reporting. Experience seamless collaboration and expedited case closure, minimizing losses and maintaining transparency throughout the investigative process.
Platform Capabilities
Ease of Case Creation
Create cases quickly with simple forms and automated data entry, so your team can focus on solving issues.
Linked Cases for Better Insights
Link related cases to see patterns and gain better insights, helping you make informed decisions.
Customizable Workflows for Tasks
Adjust workflows to match your processes. Customize tasks, approvals, and notifications to fit your needs.
Guidance for staff
Provide staff with built-in guidance, including best practices and instructions, to ensure consistent case management.
Watch List
Monitor high-priority subjects and activities with a watch list. Get real-time alerts to stay informed and ready to act.
Calendar & Timeline Views
See case activities on a calendar or timeline. Easily track important dates and progress over time.
View Trends Over Time
Analyze trends and patterns with data visualization tools. Use this information to make better decisions and improvements.
Audit Trails
Keep track of all actions taken within the platform with detailed audit trails, ensuring transparency and compliance.
Integration with Agilence Analytics Platform
Connect seamlessly with the Agilence Analytics Platform for a complete view of your data. Use powerful analytics to gain insights and improve case management.
What Makes Agilence Different?
Award-winning Support and Expertise
6 time Stevie Award Winner for sales and customer service with over 200 years of combined experience.
All Transactional and Supply Chain Data
Agilence works to integrate any and all data feeds from POS to video to ensure transparency across the whole organization.
Highly Customizable Dashboards and Reports
Users are trained with the ability to quickly edit, build, and add-to dashboards, reports, and queries to fit unique business needs.
Ready to get started?
Contact our sales team to learn more