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Save Your Self-Checkout With Analytics

Agilence goes beyond traditional surveillance methods, employing sophisticated analytics to proactively identify patterns of theft and fraud in self-checkout lanes, ensuring a seamless and secure shopping experience. 
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Don't Abandon Your Self-Checkout Investment

Losses due to theft and fraud may be rendering your self-checkout cost-ineffective. Agilence offers a solution to mitigate these losses and enhance profitability.

Detect Theft and Fraud

Identify suspicious patterns, such as low-priced scans of high-value items, which may indicate label tampering or employee collusion.

Identify Item Discrepancies

Flag transactions with multiple identical items or bulk items with mismatched weight or quantity, hinting at barcode swapping or repackaging fraud.

Monitor Payment Types

Focus on transactions with a high percentage paid by benefits cards or those with unusual discount patterns, to uncover potential fraud.

Analyze Coupons and Overrides
Detect high frequency of coupons or manual price overrides, particularly if linked to specific employees or shifts, can signal fraudulent activities.
Observe Gift Card Purchase Patterns

Monitor gift card purchases, especially large quantities in a single transaction, to detect fraud involving stolen or counterfeit payment methods.

Track Employee Activity

Monitor checkout attendants' activities, such as excessive price overrides, to identify possible collusion with customers in fraudulent schemes.

Enhance Efficiency

Perfect Your Self-Checkout Operations

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Receive Alerts and Notifications

Set alerts for suspicious activities, such as low-dollar transactions with high item counts or transactions involving high-value items at significantly reduced prices.

Document Incidents & Cases

Easily open cases based on predetermined thresholds like dollar value or frequency of suspicious activities, enabling a structured response to potential theft or fraud.

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Audit Self-Checkout Stations

Ensure attendants are properly monitoring self-checkout transactions, maintaining cleanliness, and are trained to handle various scenarios effectively.

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Monitor Transactions

Watch closely for suspicious transactions, including their types, tenders, frequency, and where they're happening. Make adjustments accordingly.

15% of self-checkout users admit to stealing at least one item.

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Profitable Self-Checkouts Use Agilence

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Dashboards & Reports

See business performance at a glance with interactive visualization, KPIs, and exception-based reports.

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Detailed Analysis

Use queries, filters, drilling, and visuals that are simple to use while still answering complex questions.

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Alerting

Monitor key business operations and automatically send prescriptive alerts with detailed action plans to quickly resolve issues.

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Forecasts & Predictions

Use machine learning to forecast and predict future high-risk returns, voided transactions, fraud, and more.

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Data 'N Analytics (DNA) Scores

Track store and employee risk and performance with tailored, statistics-based scoring.

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Custom Grouping

Combine unrelated data elements to uncover patterns and relationships that were previously difficult to see.

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Data Integration

Integrate over 200 data sources - POS, eCommerce, loyalty, HR, store, product, inventory, financial, alarm, IoT, and others.

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Video Feeds

Include video from 20+ vendors to synch your video footage with POS data for easy comparison and review.

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SaaS Hosted

Access your data from anywhere - on your mobile phone, tablet, or computer - and be confident your information is safe.

Watch Our 2-Minute Overview Video

Do More with Case Tracking and Compliance Audits

Manage Incidents, Investigations, and Accidents

Agilence Case Management lets you track, document, and analyze all the details surrounding your investigations. Now you can streamline, simplify, and speed up incident investigations and accident inquiries.

Streamline and Centralize Your Audits with Ease

Agilence Store Audit is a comprehensive, user-friendly solution for building, scoring, and conducting store audits. Robust, reliable, and fully configurable, Agilence Store Audit significantly reduces the complexity of audit processes, centralizes data, and improves communication and execution of compliance standards.

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Measurable Results. Fast ROI.

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Travis Lee sheds light on how easy it is to begin using Agilence Analytics and gaining insights immediately. He also relies on Agilence's award-winning Customer Success team when needed.
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Charlotte Ayers of Hy-Vee discusses how her team uses Agilence and how Hy-Vee enjoys working with the Agilence team.
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This short video features Melissa Martinez of Northgate Gonzalez Markets as she discusses how her team has benefited from their work with Agilence.
Our team became far more efficient at identifying and correcting issues. Agilence allows us to focus on root causes of loss, not just individual cases.
Mike Gulli Avatar
Mike Gulli
Head of Asset Protection Analytics
People were really impressed with the advanced capabilities of Agilence compared to our previous system.
Damon Cavasin Avatar
Damon Cavasin
Director of Asset Protection

Goodbye, shrink. Hello, profits.

See how we help companies reduce shrink and improve margins by reducing preventable loss with data & analytics.

Schedule a demo