Uncover Hidden Profits from Employee Behaviors
Recover lost revenue, enhance operational efficiency, and improve customer satisfaction.
Employee Misconduct Affecting Profitability
Employees may void items post-payment to inflate their tips, as the total bill doesn't change but the tip percentage does.
Workers might apply discounts or loyalty rewards without customer consent, pocketing the difference or using it for themselves.
Staff may exceed their meal privileges by using unauthorized discounts or giving away free items to non-eligible individuals.
Practices like under-ringing or unauthorized giveaways lead to direct product loss and inventory mismatches, impacting revenue.
Fine-Tune Your Food Business with Analytics
By leveraging analytics to monitor and manage employee behaviors, restaurants can proactively address issues that affect profitability, ensuring a more efficient, customer-focused, and profitable operation.
Enhance Staff Scheduling
Ensure that the restaurant is adequately staffed during peak times without overspending on labor during slower periods.
Reduce Fraud and Theft
Identify unusual patterns that may indicate fraudulent activities or theft, such as consistent voids or refunds by the same employee.
Identify Training Needs
Pinpoint areas where employees may need additional training or support, leading to improved service and operational performance.
Improve Customer Experience
Identify training opportunities to enhance customer service.
Enhance Marketing Strategies
Gain insights into how staff behaviors impact promotional efforts and customer engagement.
Cultivate a Positive Work Environment
Continuous monitoring and feedback can foster a culture of accountability and improvement.
Monitor Compliance with Standards
Monitor adherence to operational protocols and health standards, ensuring consistent quality and safety.
Optimize Operational Efficiency
Discover patterns in employee performance that affect operational efficiency, such as the speed of service and table turnover rates.
Unintentional Employee Behaviors that Negatively Impact Revenue
This can occur in several forms, such as employees asking colleagues to clock them in before they actually arrive or forgetting to clock out at the end of their shift. Such incidents lead to inaccurate payroll expenses.
Employees, especially in service roles, may miss opportunities to upsell additional items like desserts or beverages, directly affecting the restaurant's revenue.
Servers with slower table turn rates can reduce the number of guests served, limiting revenue during peak hours. Conversely, those with high table turn rates contribute to higher profits.
Not aligning staff schedules with peak business hours can lead to being either understaffed or overstaffed, affecting service quality and labor costs.
Put a stop to restaurant employee behaviors that drain profits.
Dish Out More Profits with Agilence's Data Insights
Dashboards & Reports
See business performance at a glance with interactive visualization, KPIs, and exception-based reports.
Detailed Analysis
Use queries, filters, drilling, and visuals that are simple to use while still answering complex questions.
Alerting
Monitor key business operations and automatically send prescriptive alerts with detailed action plans to quickly resolve issues.
Forecasts & Predictions
Use machine learning to forecast and predict future high-risk returns, voided transactions, fraud, and more.
Data 'N Analytics (DNA) Scores
Track store and employee risk and performance with tailored, statistics-based scoring.
Custom Grouping
Combine unrelated data elements to uncover patterns and relationships that were previously difficult to see.
Data Integration
Integrate over 200 data sources - POS, eCommerce, loyalty, HR, store, product, inventory, financial, alarm, IoT, and others.
Video Feeds
Include video from 20+ vendors to synch your video footage with POS data for easy comparison and review.
SaaS Hosted
Access your data from anywhere - on your mobile phone, tablet, or computer - and be confident your information is safe.
See How Agilence Can Boost Your Restaurant's Bottom Line
Measurable Results. Fast ROI.
Goodbye, shrink. Hello, profits.
See how we help companies reduce shrink and improve margins by reducing preventable loss with data & analytics.