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Comprehensive Sales and Returns Analysis
Gain in-depth insights into eCommerce sales and returns, with a detailed breakdown by store and item. Identify trends and patterns, regarding product offerings, pricing strategies, and marketing efforts. Pinpoint top-selling products and frequently returned items.
Effective Category Analysis
Focus on all aspects of eCommerce operations, including BORIS transactions (Buy Online, Return In-Store), open BOPIS (Buy Online, Pick Up In-Store) orders, $0 sales, and discounts. Track how well online returns convert into in-store sales.
Addressing Shipping Challenges
Identify problematic shipping addresses and areas with high numbers of claims and returns. Optimize shipping processes, select suitable carriers, and implement strategies to minimize losses associated with undelivered orders.
Reduce In Store Theft
I want to prevent, detect, and deter people from stealing merchandise, cash or other assets from the company.
Reduce Inventory Shrink
I want to maintain optimal levels of inventory that meet customer demand and maximize sales while minimizing costs, risks, and shrinkage.
Combat Return Fraud
I want to gain a holistic understanding of my returns in order to identify patterns of fraudulent activity.
Reconcile eCommerce with Brick & Mortar Shrink
I want to compare online vs in-store sales, returns, and customer behaviors to prevent fraud and manipulation.
Track Incidents & Investigations
I want to easily track, document, and analyze all the details surrounding my incidents & investigations.
Ensure Store Safety & Compliance
I want to improve my store audit processes, find ways to more easily execute them, and develop new strategies to make my audits more effective.
Prevent Promotion, Discount & Loyalty Fraud
I want to better understand where my marketing and customer loyalty programs are being undermined by fraud.
