DEFEND YOUR BOTTOM LINE

Prevent Promotion, Discount & Loyalty Fraud

Fraudulent exploitation of your discount and loyalty programs leads to financial losses and creates negative customer experiences. Analyze your POS and customer data to identify gaps and instances of fraud within your operations.

 

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Five Below
BJs
Panera Bread
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Claires
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rexall logo
Famous Footwear
Arbys-Logo
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Michaels
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CVS
LOREAL
Staples
Asics
Neiman Marcus
Sprouts Farmers Market (1)
Spencers
Spencer Gifts - Spirit Halloween
LIDS

Combat Promotion Abuse, Loyalty Fraud, and Discount Manipulation

Discount Abuse
Promotion Abuse

Gain detailed insights into the effectiveness of your promotions by understanding how they are utilized, who is utilizing them, and whether any abuse or operational challenges are occurring, from both internal and external viewpoints.

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Loyalty Fraud

Loyalty fraud can occur in a multitude of ways - whether it is an employee using their number on transactions throughout their shift or a customer with multiple accounts. Understanding the full scope of your loyalty program and its potential weaknesses can save you profits.

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Discount Manipulation

Identify instances where an employee is engaging in improper discount practices - whether on purpose or by accident. This can include improper discount stacking, unauthorized discount usage, or excessive discounting practices.

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Identify Up-Sell Potential

Use your loyalty data to uncover opportunities for product or service promotions. Analyzing the data from your loyalty program customers is like getting free market research. By comparing underperforming products alongside purchases from your loyalty program members, you can quickly determine where to launch your next big sale, discount, coupon, or rewards program.

Your Solution: Agilence Analytics

Agilence Analytics provides your team with the necessary tools to unearth abuse surrounding discounts, promotions, and loyalty programs so that you can put a stop to them sooner rather than later.

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Shoe Carnival identified loyalty abuse and instances in their stores amounting to thousands of dollars in lost revenue

It made sense to leverage our transaction-rich data from our POS system with Agilence's data analytics platform. We now have a seamless integration between both technologies.
Robert Notte Avatar
Robert Notte
VP of Technology
Agilence helped our team to become more efficient and profitable. We couldn't be happier with Agilence and the expertise of the Agilence team.
Kim Auman-Fanning Avatar
Kim Auman-Fanning
Director of Loss Prevention
The Agilence team is simply the best. They are always willing to help and share their knowledge.
Jennifer Zervas Avatar
Jennifer Zervas
Loss Prevention Manager

Need Help with Something Else:

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I want to prevent, detect, and deter people from stealing merchandise, cash or other assets from the company.

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Reduce Inventory Shrink

I want to maintain optimal levels of inventory that meet customer demand and maximize sales while minimizing costs, risks, and shrinkage.

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Combat Return Fraud

I want to gain a holistic understanding of my returns in order to identify patterns of fraudulent activity.

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Reconcile eCommerce with Brick & Mortar Shrink

I want to compare online vs in-store sales, returns, and customer behaviors to prevent fraud and manipulation.

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Track Incidents & Investigations

I want to easily track, document, and analyze all the details surrounding my incidents & investigations.

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Ensure Store Safety & Compliance

I want to improve my store audit processes, find ways to more easily execute them, and develop new strategies to make my audits more effective.

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Prevent Promotion, Discount & Loyalty Fraud

I want to better understand where my marketing and customer loyalty programs are being undermined by fraud.

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Analyze Vendor Relationships

I want to analysis of delivery patterns for third party vendors. I want to identify invoice discrepancies and tracking of vendor credits.

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Improve Employee Performance

I want to optimize store operations and reduce SRAs. I want to track performance, improve efficiency, and reward high performers.