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Track Voids, Cancels, and Low Dollar/No Dollar Transactions
Flag employees exhibiting abnormal patterns with line voids, post-transaction voids, cancellations, unauthorized voids, and no-sales activities.
Stop Employees from Engaging in Sweethearting/Robinhooding
Identify employees conducting suspicious checkout activities like ringing up abnormal item quantities or applying an excessive number of unauthorized discount overrides.
Detect Promotion, Coupon, Discount, or Loyalty Abuse
Detect suspicious redemption patterns that deviate from normal behavior such as excessive redemption volumes, improbable frequencies, or suspicious redemption methods.
Recognize Gift Card Fraud
Uncover suspicious patterns around payment methods used to buy gift cards, geographic locations where gift cards are redeemed, and instances of excessive gift card usage.
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Stop Self-checkout Abuse
Identify theft attempts by detecting abnormal customer behavior patterns, validating actual item weights against scans, and reviewing video footage of potential incidents.
Prevent Return Abuse and Chargebacks
Understand key risk factors such as abnormal return frequency, high-value item returns, suspect payment methods, and false return reasons.
Identify Unrecorded Sales
Uncover unrecorded sales by analyzing discrepancies between POS transaction records and actual inventory levels.
Recognize Skimming
Detect skimming by closely monitoring cash handling, analyzing unusual transaction volumes, and measuring frequency per employee.
Minimize ORC Impact
Document and track individual incidents of ORC, while also identifying potential connections between cases across all store locations.
Reduce In Store Theft
I want to prevent, detect, and deter people from stealing merchandise, cash or other assets from the company.
Reduce Inventory Shrink
I want to maintain optimal levels of inventory that meet customer demand and maximize sales while minimizing costs, risks, and shrinkage.
Combat Return Fraud
I want to gain a holistic understanding of my returns in order to identify patterns of fraudulent activity.
Reconcile eCommerce with Brick & Mortar Shrink
I want to compare online vs in-store sales, returns, and customer behaviors to prevent fraud and manipulation.
Track Incidents & Investigations
I want to easily track, document, and analyze all the details surrounding my incidents & investigations.
Ensure Store Safety & Compliance
I want to improve my store audit processes, find ways to more easily execute them, and develop new strategies to make my audits more effective.
Prevent Promotion, Discount & Loyalty Fraud
I want to better understand where my marketing and customer loyalty programs are being undermined by fraud.
