DEFEND YOUR BOTTOM LINE

Simplify and Speed Up Incidents Handling & Investigations

Swiftly and accurately managing cases is crucial for maintaining operational efficiency and safeguarding assets. Intake information easily, work collaboratively to close cases faster, and analyze trends and anomalies.

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Five Below
BJs
Panera Bread
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Claires
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Famous Footwear
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Michaels
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CVS
LOREAL
Staples
Asics
Neiman Marcus
Sprouts Farmers Market (1)
Spencers
Spencer Gifts - Spirit Halloween
LIDS
the agilence advantage

Enhanced Incident Visibility Across All Locations and Operational Teams

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Reduce complexity

Easily access centralized documentation linking related events for an in-depth view on issues like ORC, false claims, or emerging operational challenges happening across your organization.

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Centralize data

Keep all case data - evidence, notes, visuals, and more - consolidated in one centralized place to keep everyone on track and updated with the latest information possible.

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Communicate clearly

Quickly share up-to-date incident details with relevant internal teams and external parties. Analyze performance metrics and identify trends to report to leadership.

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Configure and analyze

Visualize incident data to reveal hidden patterns, trends, and emerging issues through intuitive filtering and charting capabilities.

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Provide direction

Assign tasks and manage handoffs between team members for efficient team coordination and effective case outcomes.

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Report Timely and Accurately

Access up-to-date reports and analyses on a frequent basis, ensuring you have the insights needed for informed decision-making without delays.

Track, Document, and Analyze All the Details Surrounding Your Investigations

Reports & Dashboards
  • Easily identify incidents using reports and dashboards which target specific behaviors.
  • Create new reports and dashboards to identify new fraudulent behaviors as you identify them.
Easy Case Building
  • Quickly build new cases when identifying an employee or individual you suspect of committing theft or fraud.
  • Easily link to existing cases within Agilence Analytics as new information surfaces.
Compare Incidents & Discover Trends
  • Swiftly compare incidents by time of day, day of week, employees on shift, and more.
  • Easily see trends over weeks, months, or years to understand the full scope of an individual's patterns surrounding theft and fraud.
Task Management
  • Assign due dates to tasks and subtasks and optimize the time spent on issue resolution.  
Calendar & Timeline Views
  • Visualize upcoming due dates by viewing a calendar or timeline. View trends by day of the week or month to make operational adjustments.
Fine-Tune Operations
  • Use data-driven insights to influence policy and process improvements.
  • Minimize risk to both customers and employees.
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Your Solution: Agilence Analytics and Case Management

Agilence Analytics and Case Management work together to provide your company with the ability to easily track, investigate, and put a stop to incidents before they grow into unmanageable problems.

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SpartanNash saw a 50% reduction in investigation to resolution time

With the help of Agilence, SpartanNash’s Asset Protection team saw a 50% reduction in investigative time by cutting the average time from identification to resolution from 4 days to 2.

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It made sense to leverage our transaction-rich data from our POS system with Agilence's data analytics platform. We now have a seamless integration between both technologies.
Robert Notte Avatar
Robert Notte
VP of Technology
Agilence helped our team to become more efficient and profitable. We couldn't be happier with Agilence and the expertise of the Agilence team.
Kim Auman-Fanning Avatar
Kim Auman-Fanning
Director of Loss Prevention
The Agilence team is simply the best. They are always willing to help and share their knowledge.
Jennifer Zervas Avatar
Jennifer Zervas
Loss Prevention Manager

Need Help with Something Else:

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Reduce In Store Theft

I want to prevent, detect, and deter people from stealing merchandise, cash or other assets from the company.

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Reduce Inventory Shrink

I want to maintain optimal levels of inventory that meet customer demand and maximize sales while minimizing costs, risks, and shrinkage.

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Combat Return Fraud

I want to gain a holistic understanding of my returns in order to identify patterns of fraudulent activity.

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Reconcile eCommerce with Brick & Mortar Shrink

I want to compare online vs in-store sales, returns, and customer behaviors to prevent fraud and manipulation.

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Track Incidents & Investigations

I want to easily track, document, and analyze all the details surrounding my incidents & investigations.

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Ensure Store Safety & Compliance

I want to improve my store audit processes, find ways to more easily execute them, and develop new strategies to make my audits more effective.

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Prevent Promotion, Discount & Loyalty Fraud

I want to better understand where my marketing and customer loyalty programs are being undermined by fraud.

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Analyze Vendor Relationships

I want to analysis of delivery patterns for third party vendors. I want to identify invoice discrepancies and tracking of vendor credits.

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Improve Employee Performance

I want to optimize store operations and reduce SRAs. I want to track performance, improve efficiency, and reward high performers.